FIFA World Cup Qatar Careers – Spectator Services Information & Communication Manager Jobs Vacancies In Doha

FIFA World Cup Qatar Careers Spectator Services Information & Communication Manager Jobs Vacancies | Qatar Jobs In FIFA World Cup | Vacancies In FIFA World Cup Qatar | Jobs On FIFA World Cup Careers Portal At www.fifa.com | Qatar Government Job Vacancies 2022

Job Seekers In Qatar Who Are Searching For Careers In FIFA World Cup, There Are Great Opportunities On FIFA World Cup Careers Portal. FIFA World Cup Recently Published A Notification For Hiring For Coordinator, Candidates Who Are Interested And Keep Eligibility For Hiring Position. Check All Details About FIFA World Cup Coordinator Jobs. Then Apply For Coordinator Jobs In FIFA World Cup Qatar. But Before Apply Also Visit FIFA World Cup Official Website.

FIFA World Cup Qatar Jobs 2022 Spectator Services Information & Communication Manager Jobs in Qatar

FIFA World Cup Recently Published A Notification For Hiring For Spectator Services Information & Communication Manager, Candidates Who Are Interested And Keep Eligibility For Hiring Position. Check All Details About FIFA World Cup Spectator Services Information & Communication Manager Job Vacancy In Qatar. Candidates who have Enough Educational Qualification And Experience can apply for FIFA World Cup Qatar Jobs Vacancy 2022. The Company will pay A Expected monthly salary Of QAR 20500.00 Per Month after selection.

FIFA World Cup Qatar Spectator Services Information & Communication Manager Jobs Briefed Summary According to Official FIFA World Cup Qatar Careers Portal

Hiring Agency FIFA World Cup Qatar
Job Role Spectator Services Information & Communication Manager
Job Location Doha, Qatar
Salary / Payout  Expected. Pay Of QAR 20500.00 Per Month
Qualification / Experience Check Notification
Type Of Job Qatar Jobs

Detailed Description Job

Key responsibilities:

  • Responsible for the successful integrated planning and delivery of all the spectator related information regarding FIFA World Cup Qatar 2022.
  • Leads the SPS Information team for the successful planning and delivery of stadium information point operations, the Lost & Found services, mobility assistance services, children registration, baby stroller storage, audio description devices loan and other services in all the stadiums as well as all the spectator information content and materials that will be produced.
  • Responsible for the content development of the tournament spectator guide. Work closely with key stakeholders for the content development of online spectator information.
  • Develop and integrate the Spectator Services project plan related to spectator information and communications deliverables with the FIFA World Cup Qatar 2022 overall project plan. Identify risks, gaps and opportunities for efficiencies and proactively communicate the project status, issues & risks to the Spectator Services Manager.
  • Oversee the resolution of the major issues of the stadiums related to spectator information and communications and escalate to the Spectator Services Manager when appropriate.
  • Train and mentor the SPS Stadium Managers, Coordinators and volunteers on all spectator information content, services and operations.
  • Ensure the effective planning and delivery of the stadiums’ spectator information operations by working closely with the SPS Operations Manager and key functional areas such as Communications, Venue Management, Security and other.
  • Lead the development of the SPS Policies and Procedures related to spectator information and communications. Responsible for the review of other key functional areas policies that impact on stadiums spectator experience and SPS operations.
  • Lead the planning and delivery of other SPS related projects as assigned by the Spectator Services Manager.

General:

  • Adapt to the needs of the role as per the Q22 evolution
  • Perform any other duties assigned by the Line Manager directly related or relevant to the job
  • Ensure the assigned responsibilities are delivered:
    • to a high standard of quality and timeliness
    • in full compliance with the Q22 Quality Policy and the Safety and Security rules and requirements in line with any standards and objectives designated in the Employee Performance Management system.

Qualifications

Bachelor’s or Master degree, or equivalent in relevant subject.

Experience:

  • Extensive experience in major sporting events, particularly in spectator information and communication, spectator / event services operations, lost and found items, accessibility services.
  • Exposure to all key aspects of delivering a major sporting event, preferably within football.
  • Experience in developing and documenting plans.
  • Knowledge of operational and delivery elements of major events.
  • Excellent understanding of spectators’ behavior and motivations.
  • Experience managing service providers as well as volunteers.
  • Previous work in generating, managing, tracking and reporting on multiple concurrent deliverables in various phases of development.

Skills:

  • Strong management skills.
  • Proven customer service capability and experience.
  • Ability to engage and manage different stakeholders, from private to governmental agencies Demonstrated ability to work collaboratively with diverse audiences.
  • Strong facilitation, negotiation and inter-personal skills.
  • Able to influence decision by providing quantitative analysis evidence.
  • Strong organizational skills with the ability to manage and deliver complex projects to time, quality and within budget.
  • Strong attention to detail and high standards for quality output.
  • Poise under pressure.
  • Proven ability to effectively lead motivate and supervise individuals and teams.
  • Oriented to lead by example.
  • Creative thinker with strong implementation skills.
  • Flexible when facing constant change.
  • Team player when led by others.
  • Energetic, enthusiastic, professional in demeanor, positive attitude and team spirit.
  • Displays highest levels of integrity and commitment.
  • Ability to create spreadsheets, documents, presentations.
  • English fluency – spoken and written (required).
  • Arabic fluency – spoken and written (a plus).
  • Excellent written and verbal communication skills.
  • Ability to present efficiently and confidently to large groups.
  • Advanced skills in MS Office (Excel, Word, PowerPoint, Visio & Project)
  • Planning software and online collaboration tools (an asset).

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