Marco Qatar Careers – Customer Service Representative Jobs Vacancies In Doha

Marco Qatar Careers Customer Service Representative And Sales Staff & Customer Services Jobs Vacancies | Qatar Jobs In Marco | Vacancies In Marco Qatar | Jobs On Marco Careers Portal At www.marcojob.com | Qatar Government Job Vacancies 2022

Job Seekers In Qatar Who Are Searching For Careers In Marco , There Are Great Opportunities On Marco Careers Portal. Marco Recently Published A Notification For Hiring For Sales Staff & Customer Services, Candidates Who Are Interested And Keep Eligibility For Hiring Position. Check All Details About Marco Sales Staff & Customer Services Jobs. Then Apply For Sales Staff & Customer Services Jobs In Marco Qatar. But Before Apply Also Visit Marco ‘s Official Website.

Marco Job 2022 Customer Service Representative Jobs in Qatar

Marco Recently Published A Notification For Hiring For Customer Service Representative, Candidates Who Are Interested And Keep Eligibility For Hiring Position. Check All Details About Marco Customer Service Representative Job Vacancy In Qatar. Candidates who have Enough Educational Qualification And Experience can apply for Marco Qatar Jobs Vacancy 2022. The Company will pay A Expected monthly salary Of QAR 6,000.00 a month after selection.

Marco Job Customer Service Representative Jobs Briefed Summary According to Official Marco Job Careers Portal

Hiring Agency Marco Job
Job Role Customer Service Representative
Job Location Doha, Qatar
Salary / Payout  Expected. Pay Of QAR 6,000.00 a month
Qualification / Experience BSc degree
Type Of Job Qatar Jobs

Detailed Description Job

Description

Key Roles & Responsibilities

Customer Service

  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Communicate to the clients/customers regarding the cargo which have been shipped via land, air or sea freight
  • Respond to all requests for quotations from internal parties within 24 hours from initial receipt with a daily tracking report
  • Monitor daily shipments, handle any issues that may have occurred such as lost shipments, Ship on Board (SOB) status, Shipment status, Container loading and positioning, etc.
  • Liaise with all overseas agents, major shipping lines and airlines in procuring the best rates as per the customer’s requirements
  • Ensure a high level of customer satisfaction and maintain a closed contact with all customers

Operations

  • Upload incoming shipments details into Warehouse Management System (WMS)
  • Provide to Assistant Manager weekly inbound and outbound volume reports by customer
  • Participate in the operations activities in cooperation with other relevant departments to ensure proper coordination of orders
  • Coordinate with the Warehouse Operations team to find solutions and resolve matters in relation to customer’s queries
  • Maintain records of interactions/shipments with the customers in an orderly manner
  • Obtain and evaluate all relevant information to handle product and service inquiries and follow up to ensure that appropriate actions were taken
  • Refer unresolved customer grievances or special requests to designated departments for further investigation
  • Assist A/R collections and support team members when needed

Other

  • Perform other job-related duties as assigned

Qualifications

Education & Professional Qualification:

  • Diploma in a relevant field

Professional Experience:

  • 2-3 years of experience in customer service role
  • Previous experience in the logistics industry is a preferred

Job Types: Full-time, Part-time

Salary: From QAR6,000.00 per month

Apply Now


Marco Qatar Jobs 2022 Sales Staff & Customer Services Jobs in Qatar

Marco Recently Published A Notification For Hiring For Sales Staff & Customer Services, Candidates Who Are Interested And Keep Eligibility For Hiring Position. Check All Details About Marco Sales Staff & Customer Services Job Vacancy In Qatar. Candidates who have Enough Educational Qualification And Experience can apply for Marco Qatar Jobs Vacancy 2022. The Company will pay A Expected monthly salary Of QAR 4000.00 per month after selection.

Marco Qatar Sales Staff & Customer Services Jobs Briefed Summary According to Official Marco Qatar Careers Portal

Hiring Agency Marco Qatar
Job Role Sales Staff & Customer Services
Job Location Doha, Qatar
Salary / Payout  Expected. Pay Of QAR 4000.00 per month
Qualification / Experience BSc degree
Type Of Job Qatar Jobs

Detailed Description Job

A customer service sales representative works to develop leads to grow a business. They work directly with customers to recommend products and services to fit their needs. A good customer service sales representative anticipates customer concerns and offers practical solutions to resolve them. They may work virtually from a home office by interacting with clients on the phone, in a store, or in the field by visiting customers at their homes or places of business. Often, they work at least partially on commission and are responsible for consistently achieving sales quotas.

Required Qualifications

  • Good Responsibilities for Customer Service Sales
  • Perform informal and formal needs assessments for each customer to recommend appropriate goods and services
  • Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease
  • Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times
  • Participate in training and professional development and put new skills to immediate and meaningful use
  • Foster a positive and pleasant working relationship with members of the customer service sales team
  • Familiarize yourself with current information about services and products available for customers in the use of MS
  • Office and its applications. Proficiency of printing.

Apply Now

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